To start a Teamviewer connection please complete the following:


1. Click the following link to begin download. Let your agent know if this does not start the download.


https://download.teamviewer.com/download/TeamViewer_Setup_en.exe


2. Click the item on the downloads bar (Chrome) or select 'Run' (Internet Explorer) to run the installer.

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3. Select 'Basic Installation' and 'Personal / Non-commercial use' within the installer screen (this prevents you being prompted to buy a license to use Teamviewer).



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4. Once the program has finished installing, please provide your agent with your Teamviewer ID and Password, circled below, to allow a remote connection.


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